These documents apply to armorbullet.host and related Armorbullet Host services. They are provided for transparency and operational clarity. For binding advice in your jurisdiction, consult a qualified professional.
1. Purpose
We take abuse of our network and services seriously. This policy explains how to report abuse, what we need to act, and how we handle complaints. It works together with our Acceptable Use Policy (AUP) and Terms of service.
2. What counts as abuse
- Malware, phishing sites, or credential-harvesting pages.
- Spam, open relays, or bulk unsolicited email originating from our network.
- Copyright or trademark infringement hosted on customer services (subject to applicable notice procedures).
- DDoS source activity, scanning, or intrusion attempts from customer systems.
- Child sexual abuse material (CSAM) — zero tolerance; we report as required by law.
- Other AUP violations that harm third parties or network stability.
3. How to report abuse
Email abuse@armorbullet.host from a professional contact address. For urgent security incidents affecting our platform (not a customer website), also see our Security policy.
Do not send personal sensitive data (full card numbers, government IDs) in the initial report unless we specifically request them through a secure channel.
4. What to include
- Affected URL(s), domain name(s), and IP address(es) if known.
- Date and time (with timezone) of the incident.
- Clear description of the abuse and evidence (headers for email spam, screenshots, sample logs).
- Your name, organization (if any), and a reply email we can use.
- For copyright claims: identification of the work, ownership statement, and contact details required under applicable law (e.g. DMCA-style notices where relevant).
5. Our response process
- We acknowledge actionable reports when capacity allows and investigate against server, DNS, and account records.
- We may contact the customer, request remediation, throttle traffic, suspend services, or terminate accounts for serious or repeated abuse.
- We may preserve logs and evidence for legal, security, and network-protection purposes.
- We do not provide detailed internal investigation timelines for every report; priority goes to active harm and clear evidence.
6. False or abusive reports
Repeated false, harassing, or bad-faith reports may be ignored and may result in filtering of the reporter’s address. Competitive or retaliatory complaints without evidence will not force suspension of legitimate customers.
7. Law enforcement
Valid legal process and lawful requests from competent authorities should be directed as described on our Contact page or to legal@armorbullet.host. Emergency preservation requests should state the legal basis and contact details of the requesting officer.
8. Contact
Primary: abuse@armorbullet.host · Legal: legal@armorbullet.host · General support: support@armorbullet.host